Germination Guarantee Policy & FAQs

Vega Genetics' Germination Guarantee Policy

Updated February 2025

At Vega Genetics, we are committed to providing you with the highest quality cannabis seeds. We understand that sometimes, despite following proper procedures, not all seeds will germinate. To ensure your satisfaction, we offer a comprehensive Germination Guarantee.

 

Verification process

Proof of purchase: To initiate a seed replacement request, customers must provide proof of purchase, such as a valid order number or receipt.

 

Evidence of failure: If more than 30% of the seeds ordered fail to germinate, or if a customer is requesting replacements for the second time or more, evidence indicating the failure of seeds to germinate must be provided, such as pictures or videos with the non-germinated seeds and the procedure/ method used during the germination process; together with the clearly visible packing slip and order confirmation email as provided at delivery.

Replacement procedure

Submission: Customers can submit their replacement requests through our dedicated contact form.

 

Review: Our customer support team will review the provided documentation to assess eligibility.

 

Processing: Approved replacement requests will be processed promptly, and replacement seeds will be shipped to the customer’s provided address at no additional cost. Replacements will be the same strain as originally ordered, unless not possible, in which case the customer and Vega Genetics will find a fitting solution together.

 

Replacement quantity: We will send the exact number of seeds that did not germinate plus 1 extra seed for the inconvenience.

 

Customer responsibilities

Follow instructions: Customers are responsible for following the instructions provided by email with your order including proper soil preparation, watering, and environmental conditions conducive to germination.

 

Communication: Any discrepancies or concerns regarding the replacement process should be communicated to our customer support team promptly for resolution.

Scenarios and policy guidelines

Below are specific scenarios in which a customer may or may not be eligible for a germination guarantee.

First-time purchasing the seeds: Eligible for one-time replacement only.

Use of germination methods not recommended by Vega Genetics: Not eligible.

Seeds stored for over a year: Not eligible as we cannot guarantee germination after a 12 months period.

Seeds exposed to extreme conditions: Not eligible if seeds were stored in an extremely warm, hot, cold or humid environment.

Terms and conditions

One claim per order: If you don't germinate all the seeds at the same time, the guarantee will apply only to the seeds claimed, not to others germinated in the future or past.

Germination and storage guidelines: The germination guarantee will only apply if our germination and storage guidelines have been met and if you can, to reasonably degree, show they have been met. 

We aim to make our germination guarantee policy as clear and fair as possible while maintaining the quality and reliability that Vega Genetics is known for. 

If you have any questions or need assistance, please contact our support team via our contact form.

FAQs

Q1: What makes feminized seeds different from regular seeds?

Answer: As a cannabis geneticist, I often explain that feminized seeds are specifically bred to produce female plants 99% of the time. At Vega Genetics, we use advanced breeding techniques to ensure our feminized seeds maintain both stability and vigor. This saves growers time and resources by eliminating the need to identify and remove male plants during cultivation.

Q2: How do you select parent plants for breeding new strains?

Answer: Parent selection is both an art and a science. In our genetic library of over 30 strains, we look for specific traits like terpene profiles, resistance to environmental stresses, and growth patterns. We then use careful phenotype selection and extensive testing to ensure the traits we want are consistently expressed in the offspring.

Q3: What role does genetic testing play in seed quality?

Answer: Genetic testing is crucial for maintaining high standards. At Vega Genetics, every batch of seeds undergoes rigorous testing for purity and germination rates. This is why we can confidently offer our germination guarantee to customers. Our recent MDA testing certification demonstrates our commitment to quality assurance.

Q4: How can I maximize the yield of my cannabis plants?

Answer: Yield maximization involves a combination of genetics, environment, and cultivation techniques. Start with high-quality seeds from a reputable source like Vega Genetics to ensure strong genetic potential. Maintain optimal growing conditions by monitoring temperature, humidity, and light exposure. Implement training techniques like topping and low-stress training (LST) to encourage bushier growth and more bud sites. Regularly feeding your plants the right nutrients will also support robust growth and maximize yield.

Q5: What is the best way to store cannabis seeds for long-term viability?

Answer: Proper storage is crucial for maintaining seed viability over time. Store seeds in a cool, dark, and dry place, ideally in an airtight container. A refrigerator can be an excellent storage location, as long as the seeds are kept in a moisture-proof container to prevent condensation. At Vega Genetics, we ensure our seeds are stored under optimal conditions before they reach you, so you receive them in the best possible state.

Q6: How do I identify and manage nutrient deficiencies in cannabis plants?

Answer: Nutrient deficiencies often manifest as discoloration or deformities in leaves. Common deficiencies include nitrogen (yellowing leaves), phosphorus (dark, blotchy spots), and potassium (brown edges). To manage deficiencies, regularly test soil or growing media pH levels and adjust nutrient solutions accordingly. At Vega Genetics, we provide guidance on nutrient management as part of our consulting services, helping you keep your plants healthy and productive.